Customer group is identified
The owner chooses the past-customer or dormant-lead segment.
Products / Grow Customers
Reconnect with customers who already know the business.
Reactivation workflows help owners turn past customers, dormant leads, and repeat-service opportunities into new work.
Build my reactivation demo ↗Where demand leaks
The leak
Past customers are often the easiest source of repeat revenue, but most local businesses do not follow up consistently.
01 / Signal
Past customers become the next growth path
Live / CSS
02 / Response
The reminder reaches customers directly
A twelve-month timing cam ringing a mechanical reminder bell and sending one direct signal to a known customer key that opens a service-due book-again flag
Live / CSS
What it handles
Operational index.
01
Dormant customer segment planning
More repeat business from people who already trust the company.
Kutavio ↗02
Repeat-service reminder workflows
Keeps reactivation connected to the customer's next action.
Kutavio ↗03
SMS and email campaign connection
Keeps reactivation connected to the customer's next action.
Kutavio ↗04
Offer and timing recommendations
Keeps reactivation connected to the customer's next action.
Kutavio ↗05
Reporting on reactivation response
Keeps reactivation connected to the customer's next action.
Kutavio ↗Live / CSS
03 / Context
Dormant segments become visible
A dark archive scanner exposing past-customer tokens and sorting them into seasonal, service-overdue, and dormant-lead routes
04 / Bridge
Reactivation connects messages, offers, and reports
A mechanical reactivation table routing one past-customer signal through message, offer, and response bumpers before registering the return in a report counter
Live / CSS
Connected system
Response can route back into the owner workspace
Live / CSS
From action to result
The path, end to end.
Message is prepared
The system frames a useful reminder, offer, or service prompt.
Follow-up is sent
SMS or email reaches the customer with a clear next action.
Response is tracked
The owner can see which reactivation efforts created movement.